We're still looking for a suitable business plan tool for the Mac. Not too long ago, we looked at ION FreshStart Advanced Business Planning v6.0, a bundle of templates that features a business plan. We couldn't recommend that product to a client, so we've moved on. Come with me right now as I buy and download the Klariti Business Plan Template.
If you already know about Klariti, you can skip this part. We've only recently come across the brand and thought that the business plan template offered by the brand seemed to be worth our consideration. I'll let Klariti tell you about themselves from the firm's website:
Klariti® is the largest provider of premium templates for Microsoft Word, Excel, Visio and Apple Pages and Numbers. Professional, customizable and beautifully designed templates ready to download and use.OK. That sound's OK. We've heard rumors that say that Klariti is a ClickBank retailer. If that is true, we're not going to be very impressed.
ClickBank is a sort of scam-central of Internet sales where website owners can make money by selling other people's junk. I'm not saying that ClickBank is altogether worthless, but there's no shortage of shady ClickBank retailers.
Clickbank is blocked on our systems, so I can't easily check to see if I can find Klariti there.
Buying the Software
I visited the page, Business Plan Template (Apple iWork Pages and Numbers), to begin the acquisition process.
This Business Plan template pack includes a 40-page template in iWork Pages and 10 Numbers spreadsheets. Scroll down and see what’s in the template pack.
It's not quantity that counts. Quality will seal the deal. I scrolled down the page and found a basic PayPal button.
Of course, I want to get my $20 back if this template turns out to be crap (pardon my cynical perspective). I assume PayPal will help me out.
The PayPal page belongs to e-junkie.com. Impressive. Even more impressive is that the product description says that this product is for Word and Excel, not the version for Pages and Numbers. No, I did not click the wrong link.
In a search for clarity on Klariti, I returned to the product page. I scrolled to the bottom and found a link specifically for the Mac version of the template.
Unfortunately, clicking the "Apple Pages/Numbers" link takes me to the exact same PayPal checkout page. Hmmm.
Is it just me or is the Mac business plan market kind of crappy right now?
Klariti business plan template: Un-buyable
I have clicked every possible link on the Klariti site and have not been able to get the Klariti business plan template for Apple Pages/Numbers into my PayPal cart. I cannot, therefore, check out.
Even worse (and presumably against PayPal policy), the Klariti.com site has no contact information, so I can't ask them about this problem.
Shoppers who want this product have two choices: Buy the Microsoft Word/Excel product or move on to something else. How can e-junkie.com or Klariti do business like this?
First, the site should have working links that allow a shopper to buy the product that they want.
Secondly, the site should have an email link or at least a telephone number posted so that shoppers can get answers.
Based on this horrific customer experience, I cannot recommend Klariti to anyone at all. The seller made it impossible for me to buy this product.
Bruce Tyson provides business strategy and planning services. If you want to move beyond the tacky template world and get measurable results, send an email to email@example.com to get a quote.